What support is available if my vehicle breaks down far from home ?

If your vehicle breaks down far from home, travel expenses to return home or continue your journey may be covered.

How do I contact Leapmotor roadside assistance?

You can contact the Leapmotor roadside assistance team at 0800 028 0970.

What services are included in roadside assistance coverage?

Mobile Workshop If your vehicle cannot continue its journey, a technician will assist you on-site to resolve the issue immediately. Towing Service If your car is undriveable, a recovery vehicle will tow it to the nearest Authorised Leapmotor Service Centre. Courtesy Car If your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation. Alternative Transport & Taxi Costs Expenses for taxis or alternative transport during vehicle downtime can be reimbursed, subject to terms and conditions. Onward Travel Support If your vehicle breaks down far from home, travel expenses to return home or continue your journey may be covered. Hotel Accommodation If you are stranded away from home, hotel accommodation can be provided while you wait to resume your journey. Vehicle Collection Travel costs to pick up your repaired vehicle may be reimbursed, according to the service terms. Vehicle Repatriation If your vehicle remains immobilised abroad for more than 5 days, transport back to your home country or to a local authorised workshop can be arranged. Information Service Get quick access to useful information, including operating hours and contact details for the Leapmotor assistance network.

Will my vehicle be repaired on-site or towed to a workshop?

If your vehicle can’t continue the trip, a technician will reach you on site and provide immediate assistance. If your car cannot move, a recovery vehicle will tow it to the nearest authorised Leapmotor repairer.

Am I entitled to a courtesy car if my vehicle is immobilised?

Yes, if your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation.

Homepage/Services for you/Roadside Assistance

Leapmotor roadside assistance

Travel with peace of mind: if something happens, we’re always by your side.

Call assistance

We’ve got you covered

A complete range of services designed to keep you moving in every situation.

Mobile workshop
If your vehicle can’t continue the trip, a technician will come to you on site and provide immediate assistance.
If your vehicle can’t continue the trip, a technician will come to you on site and provide immediate assistance.
Towing
If your car cannot move, a recovery vehicle will tow it to the nearest authorised Leapmotor repairer.
If your car cannot move, a recovery vehicle will tow it to the nearest authorised Leapmotor repairer.
Courtesy car
If your vehicle is immobilised, you may receive a courtesy car for up to four working days, subject to authorisation.
If your vehicle is immobilised, you may receive a courtesy car for up to four working days, subject to authorisation.
Transfer cost cover
Taxi or alternative transport costs during vehicle downtime can be reimbursed, subject to the service conditions.
Taxi or alternative transport costs during vehicle downtime can be reimbursed, subject to the service conditions.
Onward travel support
If your vehicle breaks down far from home, travel costs to return home or continue your journey may be covered.
If your vehicle breaks down far from home, travel costs to return home or continue your journey may be covered.
Hotel accommodation
If your vehicle is immobilised away from home, hotel accommodation may be provided until you can resume your journey.
If your vehicle is immobilised away from home, hotel accommodation may be provided until you can resume your journey.
Repaired vehicle collection
Transfer costs for collecting your repaired vehicle may be reimbursed, subject to the service conditions.
Transfer costs for collecting your repaired vehicle may be reimbursed, subject to the service conditions.
Unrepaired vehicle recovery
If your vehicle remains immobilised abroad for more than 5 days, it can be transported back home or to a local authorised repairer.
If your vehicle remains immobilised abroad for more than 5 days, it can be transported back home or to a local authorised repairer.
Information service
Access useful information, including opening hours and contact details for the Leapmotor assistance network.
Access useful information, including opening hours and contact details for the Leapmotor assistance network.

Need roadside assistance?

If you’re on the road and need support, call Leapmotor Roadside Assistance at 00800 5327 0000.Our team is ready to help you wherever you are.

Call for assistance

What cover does it include?

Roadside & At Home service

• If your car stops working, whether you are at home or out on the road, our roadside assistance team will come to help and try to fix your car where you are. If it cannot be repaired there, we will take it to the nearest Leapmotor Authorised Repairer.

• We can also help if your car will not start because the battery is flat or after a minor accident.

• This cover is for Leapmotor cars that are road legal, taxed and insured. It doesn’t include repeat callouts for the same issue, lost keys, or extra costs like parts or oversized vehicles.

Recovery

• If a roadside repair is not possible, we will take your vehicle, the driver and all passengers (up to the maximum number allowed by the seats in your car), to one destination in mainland UK.

• If you are towing a caravan or trailer, this can also be recovered, as long as it meets the weight and size limits.

Full Terms & Conditions

Helping you continue your journey

• If your car cannot be repaired on the same day, we will help you keep moving. Depending on what is available, we can arrange a hire car, taxi, public transport or a hotel stay while your car is being repaired.

• These options are offered within set limits and may depend on how far you are from home.

Who does it cover?

• The cover applies to the car, not the owner. This means anyone who is driving your Leapmotor with your permission is covered.

How long does my free cover last?

• Your complimentary roadside assistance cover lasts for four years or sixty thousand miles, whichever comes first, from the day you pick up your new Leapmotor. It applies to all Leapmotor T03, B10 and C10 models.

What happens if I sell my vehicle within the cover period?

If you sell your Leapmotor during the cover period, the new owner will receive the remaining roadside assistance cover until the end of the four years or sixty thousand miles, whichever comes first.

Lifetime solutions for your vehicle

Dealer network

Maintenance & warranty

Leapmotor Parts

Question you may have

If your vehicle breaks down far from home, travel expenses to return home or continue your journey may be covered.
You can contact the Leapmotor roadside assistance team at 0800 028 0970.
Mobile Workshop
If your vehicle cannot continue its journey, a technician will assist you on-site to resolve the issue immediately.
Towing Service
If your car is undriveable, a recovery vehicle will tow it to the nearest Authorised Leapmotor Service Centre.
Courtesy Car
If your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation.
Alternative Transport & Taxi Costs
Expenses for taxis or alternative transport during vehicle downtime can be reimbursed, subject to terms and conditions.
Onward Travel Support
If your vehicle breaks down far from home, travel expenses to return home or continue your journey may be covered.
Hotel Accommodation
If you are stranded away from home, hotel accommodation can be provided while you wait to resume your journey.
Vehicle Collection
Travel costs to pick up your repaired vehicle may be reimbursed, according to the service terms.
Vehicle Repatriation
If your vehicle remains immobilised abroad for more than 5 days, transport back to your home country or to a local authorised workshop can be arranged.
Information Service
Get quick access to useful information, including operating hours and contact details for the Leapmotor assistance network.
If your vehicle can’t continue the trip, a technician will reach you on site and provide immediate assistance. If your car cannot move, a recovery vehicle will tow it to the nearest authorised Leapmotor repairer.
Yes, if your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation.

Leapmotor roadside assistance

We’ve got you covered

A complete range of services designed to keep you moving in every situation.

Mobile workshop

Mobile workshop

Towing

Towing

Courtesy car

Courtesy car

Transfer cost cover

Transfer cost cover

Onward travel support

Onward travel support

Hotel accommodation

Hotel accommodation

Repaired vehicle collection

Repaired vehicle collection

Unrepaired vehicle recovery

Unrepaired vehicle recovery

Information service

Information service

Need roadside assistance?

Lifetime solutions for your vehicle

Dealer network

Dealer network

Maintenance & warranty

Maintenance & warranty

Leapmotor Parts

Leapmotor Parts

Question you may have

What support is available if my vehicle breaks down far from home ?

How do I contact Leapmotor roadside assistance?

What services are included in roadside assistance coverage?

Will my vehicle be repaired on-site or towed to a workshop?

Am I entitled to a courtesy car if my vehicle is immobilised?