Q: What services are included in roadside assistance cover?

Mobile Workshop If your vehicle can’t continue its journey, a technician will come to you on site to sort it out straight away. Towing Service If your car is undriveable, a recovery vehicle will tow it to the nearest Authorised Leapmotor Service Centre. Courtesy Car If your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation. Alternative Transport & Taxi Costs Taxi or alternative transport costs during vehicle downtime may be reimbursed, subject to terms and conditions. Onward Travel Support If your vehicle breaks down far from home, travel costs to get you home or continue your journey may be covered. Hotel Accommodation If you’re stranded away from home, hotel accommodation can be provided while you wait to get back on the road. Vehicle Collection Travel costs to collect your repaired vehicle may be reimbursed, according to the service terms. Vehicle Repatriation If your vehicle remains immobilised overseas for more than 5 days, transport back to your home country or to a local authorised workshop can be arranged. Information Service Get quick access to useful information, including opening hours and contact details for the Leapmotor assistance network.

Q: Will my vehicle be repaired on-site or towed to a workshop?

If your vehicle can’t continue the trip, a technician will come to you on site and provide immediate assistance. If your car cannot move, a recovery vehicle will tow it to the nearest authorised Leapmotor repairer.

Question 1

How do I contact Leapmotor roadside assistance?

Accepted Answer

You can contact the Leapmotor roadside assistance team at 1800 293 013

Question 2

How can I contact Leapmotor customer assistance?

Accepted Answer

You can contact Leapmotor customer assistance by calling 1800 945 235 or by reaching out to your local dealer.

Question 3

What services are included in roadside assistance cover?

Accepted Answer

Mobile Workshop

If your vehicle can’t continue its journey, a technician will come to you on site to sort it out straight away.

Towing Service

If your car is undriveable, a recovery vehicle will tow it to the nearest Authorised Leapmotor Service Centre.

Courtesy Car

If your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation.

Alternative Transport & Taxi Costs

Taxi or alternative transport costs during vehicle downtime may be reimbursed, subject to terms and conditions.

Onward Travel Support

If your vehicle breaks down far from home, travel costs to get you home or continue your journey may be covered.

Hotel Accommodation

If you’re stranded away from home, hotel accommodation can be provided while you wait to get back on the road.

Vehicle Collection

Travel costs to collect your repaired vehicle may be reimbursed, according to the service terms.

Vehicle Repatriation

If your vehicle remains immobilised overseas for more than 5 days, transport back to your home country or to a local authorised workshop can be arranged.

Information Service

Get quick access to useful information, including opening hours and contact details for the Leapmotor assistance network.

Question 4

What should I do if I need roadside assistance?

Accepted Answer

If you need roadside assistance, please call 1800 293 013

Question 5

Will my vehicle be repaired on-site or towed to a workshop?

Accepted Answer

If your vehicle can&rsquo;t continue the trip, a technician will come to you on site and provide immediate assistance. If your car cannot move, a recovery vehicle will tow it to the nearest authorised Leapmotor repairer.

Question 6

Can I book a service appointment online?

Accepted Answer

At the moment, online booking isn’t available. However, your Leapmotor dealer will be happy to arrange an appointment for you directly.

Question 7

What support is available if my vehicle breaks down far from home?

Accepted Answer

If your vehicle breaks down far from home, travel costs to get you home or continue your journey may be covered.

Question 8

Am I entitled to a courtesy car if my vehicle is immobilised?

Accepted Answer

Yes, if your vehicle is immobilised, you may be provided with a courtesy car for up to four business days, subject to authorisation.

Question 9

What information should I have ready before contacting customer care?

Accepted Answer

Please have your vehicle documents ready, as they contain the key information needed to help us assist you more quickly.

Question 10

Is roadside assistance available 24/7?

Accepted Answer

Yes. Leapmotor roadside assistance is available 24 hours a day, 7 days a week.

Question 11

Where can I get support for maintenance, servicing or warranty questions?

Accepted Answer

You can find detailed information in the Useful Documentation section at this link.

Help & support FAQs