Help & support FAQs

At the moment, online booking is not available. However, your Leapmotor dealer will be happy to arrange an appointment for you directly.

Please have your vehicle documents ready, as they contain the key information needed to assist you more quickly.

Yes. Leapmotor roadside assistance is available 24 hours a day, 7 days a week.

Please contact your local retailer in the first instance. If not, you can contact Leapmotor customer assistance by calling 0800 0280 970 the assistance team are available Monday - Friday 8:00 am - 6:00 pm. (Excluding bank holidays and exceptional circumstances).

You can call 0800 028 0970 for remote support. If needed, a technician can also be dispatched on site.

You can locate your nearest Leapmotor dealer or service centre using our dealer locator at this link.